Your team's chat, calls and tasks, in one app
Syncup brings messages, calls, files, notes and tasks into one desktop app for the Acadecraft team. Install it on your Mac or Windows PC, then accept the invitation in your email.
Version 1.0.9 · macOS 12 or later and Windows 10 or later · Updates install by themselves
Syncup for your computer
Version 1.0.9
Not sure which Mac you have? Apple menu > About This Mac: "Chip" means Apple silicon, "Processor" means Intel.
Four steps to your first message
Syncup starts fresh. Your old chats stay in the old SyncUp, which you can still open to look things up.
Download and install
Pick your computer above.
Open it the first time
The app isn't signed by Apple or Microsoft yet, so your computer asks once.
Accept your invitation
Open the invitation email from Syncup and click the link. Syncup opens and asks you to set a password. The link works for 7 days; if it has expired, ask an admin to send a new one.
Say hello
Your groups appear on the left. Press ⌘K on Mac or Ctrl K on Windows to find people, groups and messages.
Everything the team needs, in one window
Talk, decide and keep track of the work without switching apps.
Direct messages and groups, with replies, reactions, mentions, pins and edits.
Reply in a side panel without filling the main chat.
Audio and video calls with screen sharing, for up to 4 people, started from any chat.
Send images, PDFs and documents. PDFs preview inside the message.
Rich notes you can share with teammates.
Board and list views, subtasks, comments and assignees. You get an alert when a task is assigned to you.
Bookmark messages and get reminded at the time you choose.
Find people, groups, messages, files and notes from one box.
Desktop alerts with sound, do-not-disturb and per-chat mute.
Ten colour themes, including Aubergine, plus your own.
New versions download in the background. When Syncup says "Update ready", quit and reopen it.
A desktop app for macOS 12 or later and Windows 10 or later. There is no phone app yet.
Common questions
My Mac says Syncup can't be opened
The app isn't signed by Apple yet. Right-click the app, choose Open, then Open again. Or go to System Settings > Privacy & Security and click Open Anyway.
Windows says it protected my PC
Choose More info, then Run anyway. This appears because the installer isn't signed yet.
I haven't received an invitation
Invitations go out by email on launch day. Check your spam folder; if it isn't there, ask an admin to invite you again.
My invitation link expired
Links last 7 days. Ask an admin to invite you again from the admin console.
I forgot my password
Ask an admin to reset it from Admin console > Users.
Where are my old chats?
Syncup starts fresh. Your old messages, groups and files stay in the old SyncUp, which stays open for looking things up until the date we announce.
Calls connect but I can't hear or see anyone
Some office networks block direct calls. Try another network and tell the tech team.
Is there a phone app?
Not yet. Syncup is for Mac and Windows.
How do I update?
You don't need to. Syncup downloads updates in the background; when it says "Update ready", quit and reopen it.
Ready when your invitation arrives
Install Syncup now, and you'll be one click from your team when the email comes.